Policy Page
The Faded staff is here to provide the best possible service to our clients. We want to provide a positive next level experience for each and ever client.
We do so to respect your time and the time of our Barbers.
The following Policies will make for a smooth running program that will continue to provide the best services.
Thank you so much for your support!
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Cancellations
As we understand life is unexpected, things do come up and cancellations do happen. We ask that you cancel via Vagaro or notify us immediately so we can properly cancel your appointment. We now require Credit/Debit card info to secure an appointment. If you contact your barber within a 2-hour notice, there will be absolutely no charge to your card.
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10 Minute Rule
If you completely fail to contact your barber about the cancellation or arrive later than 10 minutes to your appointment, you will be charged at 100% cost of service price. Our appointment system is set up to send you every detail of information for your appointment with easy instructions on how to cancel or you can simply cancel by calling the shop at (812)345-0274
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Late Fee
If you will be later than 5 minutes, please notify your barber. Appointments are set to give the barber an exact time frame so they can comfortably and professionally complete the service and be ready for the upcoming appointment. Failure to notify your barber can result in a $10 Late fee.
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Weekends APPT ONLY
Saturdays and Sundays are 2 of the busiest days. That being said those days we will not be accepting walk ins.
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After Hrs Cut
Normal business hrs are 8:00 am to 7:00 pm. We stay open an additional 2 hrs for late nigh cuts. Any cuts between 7-9 are an addition $20.